Robots Over Here, Residents Over There

Happy Holidays to Everyone! Looking forward to an exciting 2014, full of writing and new content! Check out an excerpt from one of my 2014 "Cover Your Assets" columns.  This is a very timely issue given some of the recent publicity and technological advancements of late.   Robots Over Here, Residents Over There By: Nicholas … Continue reading Robots Over Here, Residents Over There

Set Yourself Up For Success

Set Yourself Up for Success By: Nicholas Dunlap The great John Wooden once said, “Failing to plan is planning to fail”.  And while this is certainly true on a personal level, nowhere is it more true than business.   So often, people complain about their lack of productivity or their lack of success, failing to acknowledge … Continue reading Set Yourself Up For Success

Customer Service Gone Wrong

Customer Service Gone Wrong Customer service is the lifeline of any business.   From product presentation to salesmanship and from sale to follow up, the ability to identify and respond to a customer’s needs is not only the foundation of a successful business but the launch pad for repeat business and referral marketing.  Today with social … Continue reading Customer Service Gone Wrong

It’s Easy in Orange County

It’s Easy in Orange County From a multi-family owner’s perspective, Orange County is just an easy market to operate in.  And for that matter, Southern California is in general with the exception of maybe a few rental sub-markets tends to outperform most rental markets in the United States.  This operational ease is not necessarily in … Continue reading It’s Easy in Orange County